https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025309#M499545 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4412392">@seteverm</a>&nbsp; Do you have a black or white router from Sky? Where you with Sky before upgrading to full fibre?</P> Mon, 30 Jun 2025 15:56:47 GMT Highlinder 2025-06-30T15:56:47Z https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025116#M499482 Since going onto full fibre with new hub my Internet regularly drops out and I get a message WiFi connected without Internet due to poor quality. Mon, 30 Jun 2025 12:20:35 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025116#M499482 seteverm 2025-06-30T12:20:35Z https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025309#M499545 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4412392">@seteverm</a>&nbsp; Do you have a black or white router from Sky? Where you with Sky before upgrading to full fibre?</P> Mon, 30 Jun 2025 15:56:47 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025309#M499545 Highlinder 2025-06-30T15:56:47Z https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025355#M499566 <P>Black box and was with sky before hand. Have powered down the white wall box and also the black hub box, left it for 8 minutes and on restart 10 minutes ok it seems to be behaving.&nbsp; I'll wait and see how long it lasts!</P> Mon, 30 Jun 2025 16:47:54 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropout/m-p/5025355#M499566 seteverm 2025-06-30T16:47:54Z