https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5024600#M499276 <P>We have had new fibre installed on Friday 27th June since then we have had no WiFi at different periods over the 2 and half days since it was installed we were told that fibre would be better and solve our WiFi problem as it was constantly dropping out before the change but that doesn't seem to be the case.</P> Sun, 29 Jun 2025 20:46:15 GMT SamHill85 2025-06-29T20:46:15Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5024600#M499276 <P>We have had new fibre installed on Friday 27th June since then we have had no WiFi at different periods over the 2 and half days since it was installed we were told that fibre would be better and solve our WiFi problem as it was constantly dropping out before the change but that doesn't seem to be the case.</P> Sun, 29 Jun 2025 20:46:15 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5024600#M499276 SamHill85 2025-06-29T20:46:15Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5024605#M499278 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4424376">@SamHill85</a>&nbsp;What if anything are you seeing with the hub lights and the newly installed ONT for the Fibre, about the lights link below!</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sun, 29 Jun 2025 20:53:02 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5024605#M499278 JimM1 2025-06-29T20:53:02Z