topic Re: No internet in Broadband

No internet

Alchemist91 — Sat, 28 Jun 2025 20:54:18 GMT

Hub was flashing white, then solid yellow, now flashing green. No connection.

Re: No internet

JimM1 — Sat, 28 Jun 2025 21:04:28 GMT

@Alchemist91 About the hub lights below!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Re: No internet

Kagkat — Sat, 28 Jun 2025 21:13:09 GMT

We are thr same. No Internet and no help from Sky.

Re: No internet

JimM1 — Sat, 28 Jun 2025 21:14:51 GMT

@Kagkat No help from sky they are closed for the evening now!

Re: No internet

Kagkat — Sat, 28 Jun 2025 21:17:10 GMT

So when did sky stop their tech support? It used to be 24.7. Joke.

Re: No internet

JimM1 — Sat, 28 Jun 2025 21:18:41 GMT

@Kagkat Yes no Joke anymore!

Re: No internet

Kagkat — Sat, 28 Jun 2025 21:19:48 GMT

Time to change to a provider that helps customers then.

Re: No internet

JimM1 — Sat, 28 Jun 2025 21:20:55 GMT

@Kagkat Good luck finding one!

Re: No internet

Daniel0210 — Sun, 29 Jun 2025 05:09:07 GMT

@Kagkat

If you want to find an isp that provides 24/7 support you'll be paying a lot more for the privilege as they'll need to factor in payments to staff for unsociable hours.