https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5023275#M498752 <P>Hi, &nbsp;</P><P>&nbsp;</P><P>The internet isn't working, there is a red light on the socket on the wall saying LOS.</P><P>the sky internet box has a green light coming on and off.</P><P>&nbsp;</P><P>how do I fix this?&nbsp;<BR /><BR /></P><P>thank you&nbsp;</P> Sat, 28 Jun 2025 06:20:19 GMT witnessthefitness 2025-06-28T06:20:19Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5023275#M498752 <P>Hi, &nbsp;</P><P>&nbsp;</P><P>The internet isn't working, there is a red light on the socket on the wall saying LOS.</P><P>the sky internet box has a green light coming on and off.</P><P>&nbsp;</P><P>how do I fix this?&nbsp;<BR /><BR /></P><P>thank you&nbsp;</P> Sat, 28 Jun 2025 06:20:19 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5023275#M498752 witnessthefitness 2025-06-28T06:20:19Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5023279#M498755 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3128617">@witnessthefitness</a>&nbsp;you cant but given the rash of similar posts it could be an exchange fault. If Sky are aware of the issue it will showin the service checker in the My Sky app (use a mobile connection) if it doesnt call them to report it but lines could be buisy.</P> Sat, 28 Jun 2025 06:23:17 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5023279#M498755 Chrisee 2025-06-28T06:23:17Z