https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023081#M498664 <P>No I got a new hub with this supposedly all singing dancing package. Do you think it is a dud hub?</P> Fri, 27 Jun 2025 20:05:55 GMT Ray1968Ray 2025-06-27T20:05:55Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5022915#M498616 <P>I have fiber150 and to be honest our old sky wifi was better before I upgraded.&nbsp;<BR />the connection keeps dropping out on our phones and tv.&nbsp;<BR />the old hub was located in a closet by an engineer and the new Fiber150 system is also located here. The engineer says this is fine. When I check / test the system on Mysky App it says all is good but every my wife or I use our phones the signal drops out everything few minutes. This is not acceptable. I want this resolved asap.&nbsp;</P> Fri, 27 Jun 2025 16:43:18 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5022915#M498616 Ray1968Ray 2025-06-27T16:43:18Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5022938#M498625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2904906">@Ray1968Ray</a>&nbsp;Do you still have the same hub as before the Fibre upgrade, or did you change that at the same time!</P> Fri, 27 Jun 2025 17:20:15 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5022938#M498625 JimM1 2025-06-27T17:20:15Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023081#M498664 <P>No I got a new hub with this supposedly all singing dancing package. Do you think it is a dud hub?</P> Fri, 27 Jun 2025 20:05:55 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023081#M498664 Ray1968Ray 2025-06-27T20:05:55Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023084#M498666 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2904906">@Ray1968Ray</a>&nbsp;Will not be dud i would think, do you still have the Black Upright SR203 same style that you have just now!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P><P>&nbsp;</P> Fri, 27 Jun 2025 20:09:42 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023084#M498666 JimM1 2025-06-27T20:09:42Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023088#M498669 <P>No new model is SR213. Sent the old black one back as requested by sky<span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></P> Fri, 27 Jun 2025 20:11:47 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023088#M498669 Ray1968Ray 2025-06-27T20:11:47Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023094#M498673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2904906">@Ray1968Ray</a>&nbsp;Only suggestion left to you now, since you sent the old one back, is get a longer cat5e or above cable and get the SR213 hub out off the cupboard and have the wireless signal a chance to get about, do you think that is possible to do!</P> Fri, 27 Jun 2025 20:17:06 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023094#M498673 JimM1 2025-06-27T20:17:06Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023111#M498681 <P>No new model is SR213. Sent the old black one back as requested by sky</P> Fri, 27 Jun 2025 20:39:39 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out-and-disconnecting/m-p/5023111#M498681 Ray1968Ray 2025-06-27T20:39:39Z