topic Re: Intermittent service in Broadband https://helpforum.sky.com/t5/Broadband/Intermittent-service/m-p/5022639#M498540 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112278">@EGW7173</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 27 Jun 2025 12:41:16 GMT caesarome 2025-06-27T12:41:16Z Intermittent service https://helpforum.sky.com/t5/Broadband/Intermittent-service/m-p/5022614#M498523 <P>I work from home and our internet has been intermittent since we started our contract with Sky. WiFi drops out all the time making teams calls impossible.</P> Fri, 27 Jun 2025 12:20:35 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-service/m-p/5022614#M498523 EGW7173 2025-06-27T12:20:35Z Re: Intermittent service https://helpforum.sky.com/t5/Broadband/Intermittent-service/m-p/5022639#M498540 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112278">@EGW7173</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 27 Jun 2025 12:41:16 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-service/m-p/5022639#M498540 caesarome 2025-06-27T12:41:16Z