https://helpforum.sky.com/t5/Broadband/WiFi-gone-down/m-p/5022243#M498374 <P>The WiFi has just been turned off for the last 2 hours, the 4th light on the hub is orange and the rest are green. I have a newborn baby in this home and this is not acceptable.</P> Fri, 27 Jun 2025 01:17:59 GMT LewisAvison 2025-06-27T01:17:59Z https://helpforum.sky.com/t5/Broadband/WiFi-gone-down/m-p/5022243#M498374 <P>The WiFi has just been turned off for the last 2 hours, the 4th light on the hub is orange and the rest are green. I have a newborn baby in this home and this is not acceptable.</P> Fri, 27 Jun 2025 01:17:59 GMT https://helpforum.sky.com/t5/Broadband/WiFi-gone-down/m-p/5022243#M498374 LewisAvison 2025-06-27T01:17:59Z https://helpforum.sky.com/t5/Broadband/WiFi-gone-down/m-p/5022277#M498395 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4422663">@LewisAvison</a>&nbsp;</P> <P>It could be overnight maintenance&nbsp;taking place.</P> <P>&nbsp;</P> <P>If it still down later then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 27 Jun 2025 04:34:25 GMT https://helpforum.sky.com/t5/Broadband/WiFi-gone-down/m-p/5022277#M498395 caesarome 2025-06-27T04:34:25Z