topic Regular dropout in Broadband https://helpforum.sky.com/t5/Broadband/Regular-dropout/m-p/5022090#M498318 Anyone else get a regular broadband/WiFi dropout at roughly the same time every day? Between 7 and 8 every evening our service drops right off. TV picture freezes, phones go to mobile broadband. Sometimes I have to power off the router and reset it, sometimes I can use the Sky app to do a service reset. The app always says there is a problem but it doesn't say what it is. The regular daily speed check the app does always reports full 300mg speed but it happens at 3 in the morning, which is not really a true reflection of the service in action. It's annoying. Thu, 26 Jun 2025 19:14:31 GMT LeoGlover 2025-06-26T19:14:31Z Regular dropout https://helpforum.sky.com/t5/Broadband/Regular-dropout/m-p/5022090#M498318 Anyone else get a regular broadband/WiFi dropout at roughly the same time every day? Between 7 and 8 every evening our service drops right off. TV picture freezes, phones go to mobile broadband. Sometimes I have to power off the router and reset it, sometimes I can use the Sky app to do a service reset. The app always says there is a problem but it doesn't say what it is. The regular daily speed check the app does always reports full 300mg speed but it happens at 3 in the morning, which is not really a true reflection of the service in action. It's annoying. Thu, 26 Jun 2025 19:14:31 GMT https://helpforum.sky.com/t5/Broadband/Regular-dropout/m-p/5022090#M498318 LeoGlover 2025-06-26T19:14:31Z Re: Regular dropout https://helpforum.sky.com/t5/Broadband/Regular-dropout/m-p/5022406#M498455 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Fri, 27 Jun 2025 09:10:24 GMT https://helpforum.sky.com/t5/Broadband/Regular-dropout/m-p/5022406#M498455 Lisa-P1987 2025-06-27T09:10:24Z