topic Broadband booster in Broadband

Broadband booster

Emma2121 — Thu, 26 Jun 2025 06:09:56 GMT

No lights on booster

Re: Broadband booster

Chrisee — Thu, 26 Jun 2025 07:05:11 GMT

@Emma2121 the newer booster pods Sky providecdo not show lights when connected. However assuming you have an older model check the mains supply isnt the issue if you are sure it isnt give Sky a call if they provided the unit to grt it replaced.

Re: Broadband booster

Emma2121 — Thu, 26 Jun 2025 07:12:37 GMT

thanks for the note, we have just transferred today and have one of the newest boosters. To clarify there are no lights showing on the booster that plugs directly into the mains but there seems to be no way to check that it is actually connected and working?

Re: Broadband booster

JimM1 — Thu, 26 Jun 2025 08:06:38 GMT

@Emma2121 Does it not show you in the mobile sky app that you have too use somewhere regarding the connected state of the pod? Also when powered on you should see a light on/off/flash state etc until it get's up to the confirmed operating state!