topic Sky mini box dropping so fi connection in Broadband

Sky mini box dropping so fi connection

jmwafer001 — Wed, 25 Jun 2025 16:40:58 GMT

Sky mini box keeps loosing connection - devise and connection . Re booting 3/4 times a day for last 3 days. What's wrong. Netflix's keeps loosing connection also. Twice a day at least.

Re: Sky mini box dropping so fi connection

Highlinder — Wed, 25 Jun 2025 17:18:04 GMT

@jmwafer001 How long have you had that Sky mini box?

Re: Sky mini box dropping so fi connection

Sparkle5 — Tue, 01 Jul 2025 04:29:11 GMT

Mine is too. And the service checker and main sky q says it's connected but every morning I have to reboot the mini box about 15 times and it just doesn't connect. The help.section is useless.

Re: Sky mini box dropping so fi connection

Daniel0210 — Tue, 01 Jul 2025 04:34:34 GMT

@Sparkle5

What time in the morning are you trying this? If it's before 0545 see this link and adjust the settings accordingly (on all boxes)…

https://www.sky.com/help/articles/using-the-standby-settings