No wifi

MkTaz-62 — Wed, 25 Jun 2025 05:44:00 GMT

Hi is anyone else in the M26 area having an issue with sky Internet/WiFi as mine seems to have gone off.. TIA

25/6/25

Re: No wifi

Daniel0210 — Wed, 25 Jun 2025 06:09:00 GMT

If your broadband isn’t working and you haven’t done it yet use this link to check to see if there are any broadband problems or outages nearby.
https://www.sky.com/servicechecker
This should determine if there's an identified fault, perhaps affecting multiple households.

If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. The easiest way is to dial 150 free from your Sky Talk landline if it’s still working.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Its worth adding that for customers working from home remember that Sky Broadband is a domestic service so you won’t receive any quicker or extra support.

Re: No wifi

MkTaz-62 — Sun, 29 Jun 2025 07:34:13 GMT

Thank you... it has resolved itself somehow . 🤷‍♀️ thank you for taking time to reply much appreciated x

topic Re: No wifi in Broadband

No wifi

Re: No wifi

Re: No wifi