https://helpforum.sky.com/t5/Broadband/Problem-WiFi-samsung/m-p/5020476#M497784 Hello, I'm having an issue with my Sky broadband connection. Certain apps like Sky, Gumtree and Hive do not work on Wi-Fi, but they work perfectly fine when I switch to mobile data or use a VPN like Cloudflare WARP. This happens specifically on Samsung phones, while the same apps work normally on iPhones using the same Wi-Fi. After testing different phones, networks, and resetting my router, I believe this might be caused by Sky Shield, DNS filtering, or something blocking HTTPS traffic from specific apps. Could you please check if any security settings, content filters, or IPv6 configurations might be interfering with app traffic? I would appreciate help resolving this so I don’t need to rely on a VPN. Thank you in advance for your support. Tue, 24 Jun 2025 21:57:18 GMT Karolmrk 2025-06-24T21:57:18Z https://helpforum.sky.com/t5/Broadband/Problem-WiFi-samsung/m-p/5020476#M497784 Hello, I'm having an issue with my Sky broadband connection. Certain apps like Sky, Gumtree and Hive do not work on Wi-Fi, but they work perfectly fine when I switch to mobile data or use a VPN like Cloudflare WARP. This happens specifically on Samsung phones, while the same apps work normally on iPhones using the same Wi-Fi. After testing different phones, networks, and resetting my router, I believe this might be caused by Sky Shield, DNS filtering, or something blocking HTTPS traffic from specific apps. Could you please check if any security settings, content filters, or IPv6 configurations might be interfering with app traffic? I would appreciate help resolving this so I don’t need to rely on a VPN. Thank you in advance for your support. Tue, 24 Jun 2025 21:57:18 GMT https://helpforum.sky.com/t5/Broadband/Problem-WiFi-samsung/m-p/5020476#M497784 Karolmrk 2025-06-24T21:57:18Z https://helpforum.sky.com/t5/Broadband/Problem-WiFi-samsung/m-p/5020502#M497792 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377928">@Karolmrk</a>&nbsp;</P> <P>You can access the settings for the broadband shield via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Wed, 25 Jun 2025 04:40:42 GMT https://helpforum.sky.com/t5/Broadband/Problem-WiFi-samsung/m-p/5020502#M497792 caesarome 2025-06-25T04:40:42Z