https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020051#M497645 <P>Thankyou, your advice is appreciated.</P> Tue, 24 Jun 2025 12:19:54 GMT Milkshake5 2025-06-24T12:19:54Z https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020015#M497633 <P>HELP</P><P>Im due to have SKY broadband tomorrow, I am told an engineer will call tomorrow to switch to fibre and make the transfer. However the outreach engineer called early without notice last week, I also have received the Sky box. Do I just plug it all in tomorrow or will another engineer call?&nbsp;<BR /><BR /></P><P>Thanks in advance</P> Tue, 24 Jun 2025 11:31:16 GMT https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020015#M497633 Milkshake5 2025-06-24T11:31:16Z https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020034#M497638 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2734137">@Milkshake5</a>&nbsp;</P> <P>If you are switching to full fibre an engineer will be required to install the cable into your home &amp; fit an ONT (Optical Network Terminal)&nbsp;</P> Tue, 24 Jun 2025 11:50:28 GMT https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020034#M497638 jamesn123 2025-06-24T11:50:28Z https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020051#M497645 <P>Thankyou, your advice is appreciated.</P> Tue, 24 Jun 2025 12:19:54 GMT https://helpforum.sky.com/t5/Broadband/Help-New-Broadband-customer/m-p/5020051#M497645 Milkshake5 2025-06-24T12:19:54Z