topic Re: Tv/wifi in Broadband

Tv/wifi

Abbie011 — Tue, 24 Jun 2025 00:36:24 GMT

WiFi keeps dropping and tv screen keeps losing signal or freezing on the picture

Highlinder — Tue, 24 Jun 2025 07:39:22 GMT

@Abbie011 black or white router from Sky?

Abbie011 — Tue, 24 Jun 2025 07:50:27 GMT

It's white

Highlinder — Tue, 24 Jun 2025 09:18:59 GMT

@Abbie011 Do the lights on the router change colour when this happens?

Abbie011 — Tue, 24 Jun 2025 10:06:35 GMT

Not that I've noticed no they always stay green

JimM1 — Tue, 24 Jun 2025 12:55:58 GMT

@Abbie011 Have a look at the hub lights link below! With the White Sky Max hub then you need to have the white light as indicated.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start