topic Re: Unable to get full fibre in Broadband

Unable to get full fibre

Shads20 — Sun, 22 Jun 2025 08:42:17 GMT

After many years of saving, I'm finally purchasing a property next month, and it's listed on openreach as a full fibre address. I have been comparing sky deals over the last few weeks and summing up my broadband options, even running through package options with the sky team at their "pop up shops." Every time I've done the full address search, it has offered me full fibre at my address. However yesterday I was finally ready to commit and full fibre was no longer showing at my new property, despite all the addresses around it showing as full fibre.

Is there a reason why it would suddenly disappear, noting that the openreach website says full ultrafast broadband is already available (not planned, but already in place).

Re: Unable to get full fibre

JimM1 — Sun, 22 Jun 2025 10:12:09 GMT

@Shads20 Try a different speed package to see if you can get FF on that, Once it's all sold out it's gone! Not everyone can get Full Speed forever!

Re: Unable to get full fibre

Shads20 — Mon, 23 Jun 2025 06:08:22 GMT

Thanks for your reply, it still has part fibre available, but not FTTP, but looking at the openreach site, if it's installed I should be able to get it, as there's no limit to how many houses the cabinet can handle. Perhaps it's just an open reach glitch...

Re: Unable to get full fibre

lettice — Mon, 23 Jun 2025 06:18:37 GMT

@Shads20

What does the broadband checker show for your address?

Enter your full address in the link below and post the image here, removing or obscuring your address from the image.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Unable to get full fibre

TimmyBGood — Mon, 23 Jun 2025 07:11:43 GMT

@Shads20 wrote:

if it's installed I should be able to get it, as there's no limit to how many houses the cabinet can handle.

That's not entirely correct: FTTP doesn't run from a 'cabinet', and there are limitations on the number of connections possible from a particular allocation of optical distribution infrastructure.