https://helpforum.sky.com/t5/Broadband/WiFi-really-lagging/m-p/5018463#M497100 When the WiFi is connected to my phone or my daughter phone it's not letting us see pictures as I've just had a look about upgrading my mobile but i couldn't see the pictures on my screen .. or if I'm on an app it as if I'm not connected to the WiFi cos I can't see anything.. I know I'm not on a powerful speed but the 1 before this 1 was 100% better than this .. is there anything that can be done?? Sun, 22 Jun 2025 08:43:44 GMT Liz-- 2025-06-22T08:43:44Z https://helpforum.sky.com/t5/Broadband/WiFi-really-lagging/m-p/5018463#M497100 When the WiFi is connected to my phone or my daughter phone it's not letting us see pictures as I've just had a look about upgrading my mobile but i couldn't see the pictures on my screen .. or if I'm on an app it as if I'm not connected to the WiFi cos I can't see anything.. I know I'm not on a powerful speed but the 1 before this 1 was 100% better than this .. is there anything that can be done?? Sun, 22 Jun 2025 08:43:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-really-lagging/m-p/5018463#M497100 Liz-- 2025-06-22T08:43:44Z https://helpforum.sky.com/t5/Broadband/WiFi-really-lagging/m-p/5018478#M497104 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4357779">@Liz--</a>&nbsp;if you go onto the My Sky app and runnthe Service Checker &nbsp;- use a mobile connection if broadband is really slow - as that will show you if there is an issue with the speed to your hub. If ghere is it should offer furter help.</P> <P>&nbsp;</P> <P>If that speed is OK then the issue could simpl be poor wifi coverage in your home as that depends on the layout of your home and how it is buillt.</P> Sun, 22 Jun 2025 09:14:11 GMT https://helpforum.sky.com/t5/Broadband/WiFi-really-lagging/m-p/5018478#M497104 Chrisee 2025-06-22T09:14:11Z