https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5018125#M496975 <P>Out WiFi keeps switching off since we had new box installed on the 17.6.25</P> Sat, 21 Jun 2025 15:06:15 GMT SarahGreen 2025-06-21T15:06:15Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5018125#M496975 <P>Out WiFi keeps switching off since we had new box installed on the 17.6.25</P> Sat, 21 Jun 2025 15:06:15 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5018125#M496975 SarahGreen 2025-06-21T15:06:15Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5018128#M496976 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419311">@SarahGreen</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 21 Jun 2025 15:14:23 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5018128#M496976 caesarome 2025-06-21T15:14:23Z