https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5017826#M496889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419088">@danroadley</a>&nbsp;If it is all just started happening could be anything, the sky service checker will say if THEY do have an idea what the problem is when they know, if it is just your connection then diagnostic may find it and if not then it is a call to sky for them to test.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 21 Jun 2025 08:14:19 GMT JimM1 2025-06-21T08:14:19Z https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5017818#M496885 <P>My broadband isnt working. The app says that its fine. Then says theres a problem. Then tells me its fixed. Then its down again.&nbsp;</P> Sat, 21 Jun 2025 08:03:44 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5017818#M496885 danroadley 2025-06-21T08:03:44Z https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5017826#M496889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419088">@danroadley</a>&nbsp;If it is all just started happening could be anything, the sky service checker will say if THEY do have an idea what the problem is when they know, if it is just your connection then diagnostic may find it and if not then it is a call to sky for them to test.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 21 Jun 2025 08:14:19 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5017826#M496889 JimM1 2025-06-21T08:14:19Z