topic Re: Sky Max Hub journey in Broadband

Sky Max Hub journey

Rich19721 — Fri, 20 Jun 2025 17:16:11 GMT

Good evening,

I recently upgraded to the Sky Max Hub, and had a few issues, as has been listed many times. I have now successfully got everything working perfectly, after many hours of reading asvice, trying and scratching my head.

I managed to get the system fully installed, including an old CCTV system, Sonos Play 1, Ring Doorbell and all the usual phones, I-pads, PS5, House alarm etc. I did nearly give up and send it back, but all is done now.

The most difficult and time consuming, was the Sonos Play 1, which we use daily and it is still working as new, after many years.

If any specific advice is of use, then please shout up. I also required a Pod, to allow full acceptable coverage.

Richard

Re: Sky Max Hub journey

JimM1 — Fri, 20 Jun 2025 17:49:42 GMT

@Rich19721 You want and need a pod, then read the info linked below including the 14 day wait period.

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

Re: Sky Max Hub journey

Rich19721 — Fri, 20 Jun 2025 19:18:18 GMT

Thank you for the reply and I already have a pod installed now, thank you.