https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016946#M496587 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/729465">@jdd535</a>&nbsp;So how is your's the same issue? You have a new one as well so it's the same question to you!</P> Thu, 19 Jun 2025 20:49:27 GMT JimM1 2025-06-19T20:49:27Z https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016879#M496567 <P>I have had a new hun delivered and installed today.&nbsp;<BR /><BR /></P><P>it is not connecting to my tv&nbsp;</P> Thu, 19 Jun 2025 19:12:09 GMT https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016879#M496567 HelenS30 2025-06-19T19:12:09Z https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016889#M496570 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4418346">@HelenS30</a>&nbsp;</P> <P>Are other devices connected to your Wifi connection without any issues ?</P> Thu, 19 Jun 2025 19:25:28 GMT https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016889#M496570 caesarome 2025-06-19T19:25:28Z https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016938#M496584 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4418346">@HelenS30</a>&nbsp;If you can say which hub you got from sky, you may have to adjust a setting. See the link below.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P><P>&nbsp;</P> Thu, 19 Jun 2025 20:39:12 GMT https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016938#M496584 JimM1 2025-06-19T20:39:12Z https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016943#M496585 <P>i've got the same issue, lost connection and have currently connected via Ethernet, but can'y connect my puk to wifi or my Amazon Firestick</P> Thu, 19 Jun 2025 20:45:17 GMT https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016943#M496585 jdd535 2025-06-19T20:45:17Z https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016946#M496587 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/729465">@jdd535</a>&nbsp;So how is your's the same issue? You have a new one as well so it's the same question to you!</P> Thu, 19 Jun 2025 20:49:27 GMT https://helpforum.sky.com/t5/Broadband/New-hub-no-network-connection/m-p/5016946#M496587 JimM1 2025-06-19T20:49:27Z