topic Damage connection cable in Broadband

Damage connection cable

Danielle151 — Thu, 19 Jun 2025 12:27:41 GMT

My landlord has drilled a hole in the wall and gone through my cable and now I have no internet

Re: Damage connection cable

cookiemonsteruk — Thu, 19 Jun 2025 12:37:18 GMT

You would need to call sky to report it

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Damage connection cable

JimM1 — Thu, 19 Jun 2025 12:41:02 GMT

@Danielle151 Do keep a note and pictures, you may find that Sky will charge for the repair which will not be cheap!

Re: Damage connection cable

Danielle151 — Thu, 19 Jun 2025 12:52:32 GMT

I need more information, I dont know where to go after that , keeps sending me to the same links that are not useful. I just want to speak to somebody on the phone

Re: Damage connection cable

JimM1 — Thu, 19 Jun 2025 13:05:03 GMT

@Danielle151 Number is in the link below, see the need more help, and keep quite if tries to redirect you to the Forum and hopefully it queue's you to a live person to speak to, account holder and password security all have to be passed. It's the same advise as above but you do need to keep trying!

https://www.sky.com/help/home