https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015956#M496213 <P>All you can do now is to call Sky.</P> Wed, 18 Jun 2025 16:21:36 GMT caesarome 2025-06-18T16:21:36Z https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015915#M496206 <P>All lights are on, apart from the Internet light.</P><P>I have troubleshooted many times and still the same.&nbsp;</P> Wed, 18 Jun 2025 15:38:32 GMT https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015915#M496206 Crispy11 2025-06-18T15:38:32Z https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015916#M496207 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363340">@Crispy11</a>&nbsp;</P> <P>Did you run this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 18 Jun 2025 15:39:38 GMT https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015916#M496207 caesarome 2025-06-18T15:39:38Z https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015942#M496211 <P>No issues in my area, it's just connection to the HUB&nbsp;</P> Wed, 18 Jun 2025 16:04:29 GMT https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015942#M496211 Crispy11 2025-06-18T16:04:29Z https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015956#M496213 <P>All you can do now is to call Sky.</P> Wed, 18 Jun 2025 16:21:36 GMT https://helpforum.sky.com/t5/Broadband/Broaband/m-p/5015956#M496213 caesarome 2025-06-18T16:21:36Z