https://helpforum.sky.com/t5/Broadband/No-date-from-open-reach/m-p/5015225#M496083 <P>Open reach came to install, they realised they will need to come back to do the groundwork . My garden is communal so I told him I'd need permission before I could proceed . I'm waiting on that , but how do you get in touch with them to confirm a date . Also sky had already confirmed a date for the engineer to come &nbsp;to do the tv side &nbsp;even though the fibre hasn't been installed yet . How do I cancel that ? . Help!</P> Tue, 17 Jun 2025 18:43:00 GMT Frustrated281 2025-06-17T18:43:00Z https://helpforum.sky.com/t5/Broadband/No-date-from-open-reach/m-p/5015225#M496083 <P>Open reach came to install, they realised they will need to come back to do the groundwork . My garden is communal so I told him I'd need permission before I could proceed . I'm waiting on that , but how do you get in touch with them to confirm a date . Also sky had already confirmed a date for the engineer to come &nbsp;to do the tv side &nbsp;even though the fibre hasn't been installed yet . How do I cancel that ? . Help!</P> Tue, 17 Jun 2025 18:43:00 GMT https://helpforum.sky.com/t5/Broadband/No-date-from-open-reach/m-p/5015225#M496083 Frustrated281 2025-06-17T18:43:00Z https://helpforum.sky.com/t5/Broadband/No-date-from-open-reach/m-p/5015614#M496087 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4417061">@Frustrated281</a>&nbsp;</P> <P>Once you have confirmation that the work can go ahead all you can do is to call Sky about it.</P> Wed, 18 Jun 2025 08:55:20 GMT https://helpforum.sky.com/t5/Broadband/No-date-from-open-reach/m-p/5015614#M496087 caesarome 2025-06-18T08:55:20Z