https://helpforum.sky.com/t5/Broadband/Interent/m-p/5015312#M495951 <P>My internet is down but checks saying it's fine&nbsp;</P> Tue, 17 Jun 2025 19:52:07 GMT Ryan153 2025-06-17T19:52:07Z https://helpforum.sky.com/t5/Broadband/Interent/m-p/5015312#M495951 <P>My internet is down but checks saying it's fine&nbsp;</P> Tue, 17 Jun 2025 19:52:07 GMT https://helpforum.sky.com/t5/Broadband/Interent/m-p/5015312#M495951 Ryan153 2025-06-17T19:52:07Z https://helpforum.sky.com/t5/Broadband/Interent/m-p/5015359#M495973 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4396351">@Ryan153</a>&nbsp;</P> <P>I don't know what checks you have run so if you haven't yet then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 17 Jun 2025 20:44:02 GMT https://helpforum.sky.com/t5/Broadband/Interent/m-p/5015359#M495973 caesarome 2025-06-17T20:44:02Z