https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014828#M495828 <P>it looks like everything else is now connected. It's just the sky glass TV. my other sky glass puk thing is online too.</P> Tue, 17 Jun 2025 10:38:15 GMT LeighLanc 2025-06-17T10:38:15Z https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014798#M495822 <P>Good morning there seems to be an issue with our Internet connection. Our sky glass TV is no longer connecting. The router is switched on and all four lights are on green but no devices in the house are able to connect.</P><P>&nbsp;</P><P>the signal has never been great, but today the TV is saying that it is connected to the broadband router but not connected to the Internet.&nbsp;</P> Tue, 17 Jun 2025 10:11:14 GMT https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014798#M495822 LeighLanc 2025-06-17T10:11:14Z https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014811#M495824 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4416721">@LeighLanc</a>&nbsp;</P> <P>Have you ran the line test on the My Sky app? Are all other devices not working either?</P> Tue, 17 Jun 2025 10:20:19 GMT https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014811#M495824 jamesn123 2025-06-17T10:20:19Z https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014822#M495826 <P>I've managed to get my daughters phone and Alexa connected but the tv still saying no internet?</P> Tue, 17 Jun 2025 10:32:48 GMT https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014822#M495826 LeighLanc 2025-06-17T10:32:48Z https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014828#M495828 <P>it looks like everything else is now connected. It's just the sky glass TV. my other sky glass puk thing is online too.</P> Tue, 17 Jun 2025 10:38:15 GMT https://helpforum.sky.com/t5/Broadband/Not-internet-connection/m-p/5014828#M495828 LeighLanc 2025-06-17T10:38:15Z