https://helpforum.sky.com/t5/Broadband/Internet-dropping-out/m-p/5013677#M495449 We have had trouble over the past 2 days with the internet dropping out, tested connection and said it is ok but SKY is running slow. North West area. Sun, 15 Jun 2025 18:32:37 GMT MrsDingle 2025-06-15T18:32:37Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out/m-p/5013677#M495449 We have had trouble over the past 2 days with the internet dropping out, tested connection and said it is ok but SKY is running slow. North West area. Sun, 15 Jun 2025 18:32:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out/m-p/5013677#M495449 MrsDingle 2025-06-15T18:32:37Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out/m-p/5013685#M495450 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4415815">@MrsDingle</a>&nbsp;</P> <P>I don't know what tests you ran so try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 15 Jun 2025 18:42:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out/m-p/5013685#M495450 caesarome 2025-06-15T18:42:44Z