topic Mrs Sarah Grice in Broadband

Mrs Sarah Grice

Sarah2214 — Sun, 15 Jun 2025 16:20:32 GMT

Is anyone e experiencing a wifi outage?

Re: Mrs Sarah Grice

GD1 — Sun, 15 Jun 2025 16:24:49 GMT

@Sarah2214 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: Mrs Sarah Grice

TimmyBGood — Sun, 15 Jun 2025 19:42:36 GMT

@Sarah2214

Sky supplies broadband to around six million UK households, and on that kind of scale at any particular point in time it's inevitable that many thousands of individual. Openreach circuits will have problems.