topic Re: Lights on router in Broadband

Lights on router

NeilMa — Sat, 14 Jun 2025 23:38:56 GMT

You say WiFi is fine but I have orange lights. Don't lie.

Re: Lights on router

lettice — Sun, 15 Jun 2025 03:26:00 GMT

Firstly, see what it shows from the following;

To check there are no current outages in your area;
https://www.sky.com/servicechecker

Next, if not, would be worth try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start

Re: Lights on router

Daniel0210 — Sun, 15 Jun 2025 04:16:12 GMT

@NeilMa
This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

Also the below link explains the lights on the various hubs https://www.sky.com/help/articles/hub-lights-explained-start