https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5012521#M495066 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3113657">@Dave+1967</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 14 Jun 2025 09:19:38 GMT caesarome 2025-06-14T09:19:38Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5012414#M495021 <P>Broadband and Wi-Fi not working. On the hub, the internet light is off and the voice light is orange</P> Sat, 14 Jun 2025 06:50:05 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5012414#M495021 Dave+1967 2025-06-14T06:50:05Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5012521#M495066 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3113657">@Dave+1967</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 14 Jun 2025 09:19:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5012521#M495066 caesarome 2025-06-14T09:19:38Z