https://helpforum.sky.com/t5/Broadband/Teckin-smart-plugs/m-p/5012507#M495057 <P>Like a lot of 'new' sky customers when I switched to the sky hub my Teckin plugs decided not to work. After much research in various places the solution found here worked ie:- switch off 5Ghz band and lower security to WPA2. With rhe Teckin app I was able to connect the plugs (8 all told) then after downloading the Teckin skill to Alexa the plugs became operational.&nbsp;<BR />What I would like to confirm now is:- Can I return the hub to function in dual band if the security level reverts to the higher level as suggested it might?</P> Sat, 14 Jun 2025 09:04:34 GMT Albatross1 2025-06-14T09:04:34Z https://helpforum.sky.com/t5/Broadband/Teckin-smart-plugs/m-p/5012507#M495057 <P>Like a lot of 'new' sky customers when I switched to the sky hub my Teckin plugs decided not to work. After much research in various places the solution found here worked ie:- switch off 5Ghz band and lower security to WPA2. With rhe Teckin app I was able to connect the plugs (8 all told) then after downloading the Teckin skill to Alexa the plugs became operational.&nbsp;<BR />What I would like to confirm now is:- Can I return the hub to function in dual band if the security level reverts to the higher level as suggested it might?</P> Sat, 14 Jun 2025 09:04:34 GMT https://helpforum.sky.com/t5/Broadband/Teckin-smart-plugs/m-p/5012507#M495057 Albatross1 2025-06-14T09:04:34Z https://helpforum.sky.com/t5/Broadband/Teckin-smart-plugs/m-p/5012531#M495070 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4414937">@Albatross1</a>&nbsp;Yes get the dual band on, do not cripple the system the IOT devices will more than likely hang on now they are connected!</P><P>Security should still stay fixed on the WPA2-PSK mode.....</P> Sat, 14 Jun 2025 09:32:03 GMT https://helpforum.sky.com/t5/Broadband/Teckin-smart-plugs/m-p/5012531#M495070 JimM1 2025-06-14T09:32:03Z