https://helpforum.sky.com/t5/Broadband/Sky-router-poor-performance/m-p/5012183#M494914 <P>I am experiencing poor performance from my sky router. It seems to vary between the occasional drop out (afternoon/evening) to just seeming to get itself stuck at passing traffic for a minute or so.&nbsp;<BR />I am not sure I trust the sky apps fault reporting as I was sat in front of it when it went down last time but the app said no issues.&nbsp;</P><P>Any tips to get it to do what it's meant to do (work) as my BT router was rock solid for three years before I swapped?</P> Fri, 13 Jun 2025 19:00:53 GMT Dave385 2025-06-13T19:00:53Z https://helpforum.sky.com/t5/Broadband/Sky-router-poor-performance/m-p/5012183#M494914 <P>I am experiencing poor performance from my sky router. It seems to vary between the occasional drop out (afternoon/evening) to just seeming to get itself stuck at passing traffic for a minute or so.&nbsp;<BR />I am not sure I trust the sky apps fault reporting as I was sat in front of it when it went down last time but the app said no issues.&nbsp;</P><P>Any tips to get it to do what it's meant to do (work) as my BT router was rock solid for three years before I swapped?</P> Fri, 13 Jun 2025 19:00:53 GMT https://helpforum.sky.com/t5/Broadband/Sky-router-poor-performance/m-p/5012183#M494914 Dave385 2025-06-13T19:00:53Z https://helpforum.sky.com/t5/Broadband/Sky-router-poor-performance/m-p/5012231#M494929 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4414701">@Dave385</a>&nbsp;Start by looking at the hub lights, link is below....</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Fri, 13 Jun 2025 19:42:03 GMT https://helpforum.sky.com/t5/Broadband/Sky-router-poor-performance/m-p/5012231#M494929 JimM1 2025-06-13T19:42:03Z