topic Re: Wifi in Broadband

Wifi

Christie247 — Fri, 13 Jun 2025 18:28:33 GMT

The WiFi isn't working .

Re: Wifi

GD1 — Fri, 13 Jun 2025 18:29:51 GMT

@Christie247 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: Wifi

Rudi123456 — Fri, 13 Jun 2025 18:31:38 GMT

Same here, internet keeps intermittently disconnecting for a few mins every few mins. Lost connection at least 10 times now in the past hour.

Re: Wifi

caesarome — Fri, 13 Jun 2025 18:42:58 GMT

@Rudi123456

The post above by @GD1 applies to you as well.