topic Broadband cable in Broadband

Broadband cable

DaniH2 — Fri, 13 Jun 2025 14:10:52 GMT

I need to schedule an appointment with an engineer to run the internet cable through my wall, but I can't speak to a human at Sky. The cable currently runs through my window because the house was under construction when it was installed. Now everything is ok to drill the wall, but it's very difficult to contact Sky.
thank you

Re: Broadband cable

JimM1 — Fri, 13 Jun 2025 14:15:51 GMT

@DaniH2 It may be difficult but you will just have to keep doing so until you finally manage to get through and speak with someone, no other way to do as you are looking for!

Re: Broadband cable

peter-marlow+1966 — Fri, 13 Jun 2025 16:10:55 GMT

I have escalated your message to the sky team look out for an invite to a chat in the next 48 hours on here

Re: Broadband cable

Addie15 — Fri, 13 Jun 2025 16:36:32 GMT

Hi there! Thank you for escalating this. We have sent an invite to @DaniH2.