https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5011368#M494636 <P>The hub box upstairs is not working and connecting&nbsp;</P> Thu, 12 Jun 2025 20:27:41 GMT helen3840 2025-06-12T20:27:41Z https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5011368#M494636 <P>The hub box upstairs is not working and connecting&nbsp;</P> Thu, 12 Jun 2025 20:27:41 GMT https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5011368#M494636 helen3840 2025-06-12T20:27:41Z https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5011423#M494650 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3054322">@helen3840</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 12 Jun 2025 20:57:08 GMT https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5011423#M494650 caesarome 2025-06-12T20:57:08Z https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5078013#M515963 <P>No broad band since yesterday&nbsp;</P> Fri, 05 Sep 2025 19:16:56 GMT https://helpforum.sky.com/t5/Broadband/No-broad-band/m-p/5078013#M515963 Shell68ps 2025-09-05T19:16:56Z