topic Re: Broadband speed in Broadband

Broadband speed

DaveDidcote — Thu, 12 Jun 2025 17:22:02 GMT

My broadband speed has dropped from 69mbs to 42mbs everyday for the last week

Its always been around 59 dont understand why its dropped

Re: Broadband speed

DaveDidcote — Thu, 12 Jun 2025 17:22:45 GMT

sorry 69 not 59

Re: Broadband speed

JimM1 — Thu, 12 Jun 2025 17:47:49 GMT

@DaveDidcote You may be developing a line fault, or switching the hub off/on too many times slams the speed down to save the hub, speed down stability up, thats the sacrifice on a copper circuit!

You can run the diagnostic to see if it can detect a fault, if not then call to sky for them to run there diagnostic which is more advanced...

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Re: Broadband speed

35bVernon — Thu, 12 Jun 2025 19:21:10 GMT

Hi mine has dropped from 40 mbps to 12 mbps

Re: Broadband speed

caesarome — Thu, 12 Jun 2025 19:25:47 GMT

The post above applies to you as well @35bVernon

Re: Broadband speed

DaveDidcote — Thu, 12 Jun 2025 20:42:28 GMT

This shows my speed has been a constant 60+ for about the last 3 years at least, will ring sky tomorrow and if its not sorted it time to cancell all.

Re: Broadband speed

JimM1 — Thu, 12 Jun 2025 20:46:36 GMT

@DaveDidcote Yes sure has dipped, as before you may be getting a line fault, just unkown unless you take a look, or have sky do it all for you!