topic Re: Wifi connection in Broadband

Wifi connection

CalvinHutt — Thu, 12 Jun 2025 17:17:21 GMT

Hi my wifi isn't working properly for some reason or another on my tvs and laptop but works fine on my phone! It's saying the network is available but won't connect when we put the password in. Could someone help with this please Thanks

Re: Wifi connection

JimM1 — Thu, 12 Jun 2025 17:39:30 GMT

@CalvinHutt What hub do you have from sky!

Re: Wifi connection

CalvinHutt — Thu, 12 Jun 2025 18:18:56 GMT

Hi, I have a Sky Max Hub

Re: Wifi connection

JimM1 — Thu, 12 Jun 2025 18:25:31 GMT

@CalvinHutt Use your working mobile and look at the sky max hub, the wireless is probably on wpa3, go set it to wpa2-psk mode, save and reboot the hub, and see if you can attach the other failing devices on the wi-fi....

Re: Wifi connection

CalvinHutt — Thu, 12 Jun 2025 18:43:23 GMT

I gave that a go, hasn't worked unfortunately but thanks anyway.

Re: Wifi connection

JimM1 — Thu, 12 Jun 2025 18:50:01 GMT

@CalvinHutt Not finished with it yet, next is disable one off the bands that is all you can do as it is the Sky Max hub, as a temporary method until working.Read this carefully and only the max side, and just disable only ONE off the bands.

Split Sky WiFi bands