topic Re: Sky hub 4.2 replacement set up issue in Broadband

Sky hub 4.2 replacement set up issue

SAL31 — Thu, 12 Jun 2025 09:03:47 GMT

I have received my replacement hub but the black lead that goes into the phone socket isn't long enough. Can I use my existing one that goes into my old hub?
Many thanks

Re: Sky hub 4.2 replacement set up issue

JimM1 — Thu, 12 Jun 2025 09:36:07 GMT

@SAL31 Yes would be the answer to that, same cable so should not be an issue!

Re: Sky hub 4.2 replacement set up issue

SAL31 — Thu, 12 Jun 2025 09:47:11 GMT

Brilliant! Thank you - I'll give that a go. 😊

Re: Sky hub 4.2 replacement set up issue

JimM1 — Thu, 12 Jun 2025 09:53:16 GMT

@SAL31 You will know fairly quickly new hub and established Internet light to green, hub should do a FW update shortly after that if it needs one, so may just update and then re-boot itself, just the heads up.👍

Re: Sky hub 4.2 replacement set up issue

SAL31 — Thu, 12 Jun 2025 15:20:28 GMT

Thanks again - it all seems to be working!

Does anyone know if I have to send back the old router?

Many thanks

Re: Sky hub 4.2 replacement set up issue

JimM1 — Thu, 12 Jun 2025 16:12:55 GMT

@SAL31 What is it that you have the old sky Q ER110/115 model, if so would not think that sky would want it back or deal with the posting involved in doing so! If the did or supplied return pacaking then yes, pop it back to them!

Re: Sky hub 4.2 replacement set up issue

SAL31 — Thu, 12 Jun 2025 16:33:27 GMT

Hi It's a SR101 They didn't supply a returns label or say anything about returning it so I'm guessing they don't want it back??

Re: Sky hub 4.2 replacement set up issue

JimM1 — Thu, 12 Jun 2025 16:40:38 GMT

@SAL31 Getting to be a museum piece that one, prosperty, managed to skip it from the Dlink to the skyQ, then onto the SR203 Broadband hub, still got the two originals, nostalgia....

Re: Sky hub 4.2 replacement set up issue

SAL31 — Thu, 12 Jun 2025 17:12:06 GMT

🤣It is quite old!!

Re: Sky hub 4.2 replacement set up issue

JimM1 — Thu, 12 Jun 2025 17:15:30 GMT

@SAL31 Yes and don't we know that! Time for it to be retired it has served you well for all those years!

Re: Sky hub 4.2 replacement set up issue

edgie700 — Fri, 13 Jun 2025 09:04:08 GMT

Is that the Sr203 ? Hub 4.2 ?

Re: Sky hub 4.2 replacement set up issue

SAL31 — Fri, 13 Jun 2025 15:00:16 GMT

Yes my new one is sr203 and the old one is sr101