topic Re: Wi-Fi keeps going off in Broadband

Wi-Fi keeps going off

Mandybuck — Wed, 11 Jun 2025 20:16:55 GMT

My Wi-Fi has gone off and it keeps going off

Re: Wi-Fi keeps going off

caesarome — Wed, 11 Jun 2025 21:16:12 GMT

@Mandybuck

The first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

My Wi-Fi has gone down again

Mandybuck — Wed, 18 Jun 2025 17:00:57 GMT

My Wi-Fi has gone down again

Re: My Wi-Fi has gone down again

Daniel0210 — Wed, 18 Jun 2025 17:12:48 GMT

@Mandybuck

Did you contact Sky after the advice posted a few days ago?