topic Re: Help in Broadband

Help

_Fabs_ — Wed, 11 Jun 2025 15:21:13 GMT

My TV keeps buffering all connected via the Wifi, and everyday around 10.30 it shuts down

Re: Help

JimM1 — Wed, 11 Jun 2025 15:30:12 GMT

@_Fabs_ You may just have a poor wirless signal to the TV or it is not compatible with the sky hub or the hub may need a settings change.

What hub do you have from sky? If the TV is next to the hub, why not connect it by an Ethernet cable.

Re: Help

_Fabs_ — Wed, 11 Jun 2025 16:00:41 GMT

The TV is on the other side of the room. For some reason the router was installed on the other side so need a long ethernet cable which i might do. But also the TV in the summer room keeps buffering and its a brand new Samsung TV .

The Hub is 500 full fibre hub

Re: Help

JimM1 — Wed, 11 Jun 2025 17:08:40 GMT

@_Fabs_ Does not matter even if you had the FF900, the distance from the wireless hub is the important part for getting wi-fi about, normal distance of 30' and you are starting to get into a problem, throw a wall inbetween and you can virtually forget it. What hub do you have from sky, see the link below about the hubs!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

Place your router in a central, unobstructed location to ensure you have a strong Wi-Fi signal throughout your home.

Aim for the center of the most important area of your home.

If you have a home with multiple floors, consider which floors you frequent the most.

Keep your router in an open space away from concrete/brick walls, electronics, water and microwaves.

Raise your router up to allow the signals to transmit to every area of your home.

https://www.howtogeek.com/428216/where-to-place-your-router-for-the-best-wi-fi-speeds/