topic Re: Exit fee to another provider in Broadband

Exit fee to another provider

ConfusedLady43 — Wed, 11 Jun 2025 15:16:09 GMT

I'm leaving EE and I don't know how sly will pay the exit fee as it covers up to £200 but they havnt stipulated how or when that is done or what I need to do to get that option. If possible. Please help,

Re: Exit fee to another provider

jamesn123 — Wed, 11 Jun 2025 15:19:02 GMT

@ConfusedLady43

If you are only moving your broadband then its only £100, not £200.

Sky will pay you the £100 once you provide a final bill from EE showing the charges so usually you will need to pay EE first then Sky will pay you.

https://www.sky.com/help/articles/switching-credit-offer

Re: Exit fee to another provider

caesarome — Wed, 11 Jun 2025 15:36:27 GMT

And note @ConfusedLady43 that the £100 is payable to your account as a credit on your account that will be used to pay your bills until it has been used up.