topic Re: Unable to Login to My Sky Router - Default Credentials Not Working in Broadband

Unable to Login to My Sky Router - Default Credentials Not Working

Anonymous — Sat, 26 Apr 2025 14:14:01 GMT

Hi everyone,

I’m having an issue trying to log in to my Sky router. I’ve tried using the default login credentials:

Username: Admin
Password: Sky

But every time I try, it doesn’t work, and I can’t get access to the router’s settings. I’ve read that it might be possible to use the old login info, but unfortunately, I no longer have that information.

I’m not sure if there’s something else I can try or if there’s a way to reset the login details back to the default.

Has anyone else experienced this? Any help or suggestions would be greatly appreciated!

Thanks in advance!

Re: Unable to Login to My Sky Router - Default Credentials Not Working

JimM1 — Sat, 26 Apr 2025 14:53:14 GMT

@Anonymous Is that an old router? Password connection for different types linked below.

https://www.sky.com/help/articles/find-and-change-your-wireless-password

Sky Broadband hub settings | Sky Help | Sky.com | Sky Help | Sky.com

and the user name is admin not Admin that you posted also sky and not Sky.

Re: Unable to Login to My Sky Router - Default Credentials Not Working

Anonymous — Sat, 26 Apr 2025 16:57:40 GMT

Thank you for your reply, JimM1.

I am aware that capitalization is not required for Sky user credentials. I have used capitals in this text thread because it is appropriate and adheres to the rules set for the English language.

Sorry to have confused matters.

Re: Unable to Login to My Sky Router - Default Credentials Not Working

Kamran1352 — Wed, 11 Jun 2025 12:45:55 GMT

Hi, I have a Sky Hub SR203 router and I need the admin password to access the router settings. Unfortunately, the label with the admin password is missing (or unreadable). Can you help me recover or reset it, please?

Re: Unable to Login to My Sky Router - Default Credentials Not Working

caesarome — Wed, 11 Jun 2025 12:49:21 GMT

@Kamran1352

It will also be on the little card that came with it.

Re: Unable to Login to My Sky Router - Default Credentials Not Working

JimM1 — Wed, 11 Jun 2025 12:49:40 GMT

@Kamran1352 If you cannot read it, do not have a copy of the card that came in the box with it, then you are not going to get anywhere in the slightest unless you have it written down somewhere, if it was changed or you try to reset it you are done!