topic New Hub setup in Broadband https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009075#M493969 <P>got my new hub and activation day was 6th of June trying to set it up today but isn't working and only displays 2 green lights ontop of power and wifi. I currently done have a phone to plug in but don't think this should affect me using the wifi. I have an openreach master socket 5c and have used the grey cable as instructed. Gone through all typical troubleshooting can anyone help</P> Tue, 10 Jun 2025 10:47:13 GMT Ffion222 2025-06-10T10:47:13Z New Hub setup https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009075#M493969 <P>got my new hub and activation day was 6th of June trying to set it up today but isn't working and only displays 2 green lights ontop of power and wifi. I currently done have a phone to plug in but don't think this should affect me using the wifi. I have an openreach master socket 5c and have used the grey cable as instructed. Gone through all typical troubleshooting can anyone help</P> Tue, 10 Jun 2025 10:47:13 GMT https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009075#M493969 Ffion222 2025-06-10T10:47:13Z Re: New Hub setup https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009783#M494137 <P>Thanks for escalating this. We’ve sent an invite to chat.<BR /><BR />Please be aware conversations automatically close if there is no response within 48 hours.</P> Wed, 11 Jun 2025 07:05:23 GMT https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009783#M494137 Mr+Flibbles+86 2025-06-11T07:05:23Z Re: New Hub setup https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009912#M494170 <P>I'm facing the same issue as well. Activation date is today. And Ive seen the set up, but I can't get my devices connected.</P> Wed, 11 Jun 2025 09:55:49 GMT https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009912#M494170 BenMok 2025-06-11T09:55:49Z Re: New Hub setup https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009967#M494179 <P>How did they resolve this for you?</P> Wed, 11 Jun 2025 10:32:24 GMT https://helpforum.sky.com/t5/Broadband/New-Hub-setup/m-p/5009967#M494179 BenMok 2025-06-11T10:32:24Z