https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5009068#M493966 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Tue, 10 Jun 2025 10:43:07 GMT Addie15 2025-06-10T10:43:07Z https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5008651#M493965 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7169.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/110924i559B611FC4231A7C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7169.jpeg" alt="IMG_7169.jpeg" /></span></P><P> </P><P>The broadband feed to my home from the telephone pole is secured to my house, via an L shape bracket sky fitted on installation.&nbsp;<BR /><BR /></P><P>The tension has caused the bracket to come away from the wall, meaning the line is now slack.&nbsp;<BR /><BR /></P><P>What do I do ? - assume engineer visit ? - old boi is hanging on for dear life but who knows, soon maybe cars will be driving over it in the street.&nbsp;<BR /><BR /></P><P>thanks</P> Mon, 09 Jun 2025 19:03:17 GMT https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5008651#M493965 SaltedAss 2025-06-09T19:03:17Z https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5009068#M493966 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Tue, 10 Jun 2025 10:43:07 GMT https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5009068#M493966 Addie15 2025-06-10T10:43:07Z https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5009069#M493967 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. <BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_self">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 10 Jun 2025 10:43:28 GMT https://helpforum.sky.com/t5/Broadband/Connection-feed-bracket-attached-to-house-has-pulled-brick-away/m-p/5009069#M493967 Nimbob 2025-06-10T10:43:28Z