topic Re: Logs error - any help? in Broadband

Logs error - any help?

Jimmy81 — Wed, 04 Jun 2025 17:35:33 GMT

Hey All - playing games online that keep dropping out and get following logs:

15:42:44 syslog: [75226.638000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex

15:42:58 syslog: [75240.796000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.

My internet is good, 675mbs so unsure what it means!

Re: Logs error - any help?

cookiemonsteruk — Wed, 04 Jun 2025 17:43:42 GMT

@Jimmy81

Which ethernet port on the sky hub is the ont plugged into?

Re: Logs error - any help?

JimM1 — Wed, 04 Jun 2025 18:25:26 GMT

@Jimmy81 See the link below. Ethernet connection on Lan port number 2...

Port numbers on SR203 | Sky Community

Re: Logs error - any help?

Jimmy81 — Sun, 08 Jun 2025 21:26:08 GMT

Hey! ONT is plugged into port 4 labelled WAN. It's always been in that one and gaming was fine.
Ethernet cable from Sky box (black one) is in port 1.
if I unplug the Ethernet cable from my PC I still get the same issue on wifi, albeit it downloads a bit longer but still drops off.
im wondering if it's a fault with the sky box?

syslog: [75226.638000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex

syslog: [75240.796000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.

Re: Logs error - any help?

JimM1 — Sun, 08 Jun 2025 22:12:53 GMT

@Jimmy81 Just swap the ports over port 1 and port 2, see if the error log changes the port error, would disconnect the Q Ethernet in case it is causing a port issue....

Re: Logs error - any help?

Jimmy81 — Mon, 09 Jun 2025 19:00:22 GMT

All fixed - rogue device in port 2.
I removed that and everything works and logs are good!

Re: Logs error - any help?

JimM1 — Mon, 09 Jun 2025 19:02:57 GMT

@Jimmy81 Do keep us in suspense, what device was causing the network port issue!

Re: Logs error - any help?

Jimmy81 — Mon, 09 Jun 2025 19:34:10 GMT

My car charger Ethernet cable!
Cable must be defunct or something, popped that out and the pc came alive!

Re: Logs error - any help?

JimM1 — Mon, 09 Jun 2025 19:41:31 GMT

@Jimmy81 If you need the charger on Ethernet you could always try a Gigabit Switch inbetween both incase it's just an oops in comms, sometimes happens cost's are about £20 + couple £'s for a short Ethernet cable if you do not have one lying around!