topic Re: WiFi not working in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5008615#M493813 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4411798">@DaveSteadman</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 09 Jun 2025 18:34:27 GMT caesarome 2025-06-09T18:34:27Z WiFi not working https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5008551#M493788 We have 2 green lights and one orange on our WiFi box. I've done a check on the broadband and all is good. I've reset it three times and still no change. Can you help please? Mon, 09 Jun 2025 17:18:10 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5008551#M493788 DaveSteadman 2025-06-09T17:18:10Z Re: WiFi not working https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5008615#M493813 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4411798">@DaveSteadman</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 09 Jun 2025 18:34:27 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5008615#M493813 caesarome 2025-06-09T18:34:27Z