topic Re: Mrs Vaida in Broadband

Mrs Vaida

VaidaCarlos — Mon, 09 Jun 2025 12:02:44 GMT

Hello, I am writing regarding my WiFi. I pay quite a lot of money for my broadband and the rooms upstairs can not use Internet, no signal. Only downstairs. Please advise how can you sort it this problem? Another question would be, why my Sky package for Netflix increased from £15 to £28.45? Thank you. Vaida

Re: Mrs Vaida

JimM1 — Mon, 09 Jun 2025 12:13:57 GMT

@VaidaCarlos Posting on the Forum you are not speaking with sky, the About at the top off the screen explains it all, if you need a direct response then you would be advised to call sky direct to get the answer's to your questions, and if not so see the information about speed's etc to your home from the links below.

https://www.sky.com/help/articles/broadband-speeds-explained

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

Re: Mrs Vaida

caesarome — Mon, 09 Jun 2025 12:19:17 GMT

@VaidaCarlos wrote:
Another question would be, why my Sky package for Netflix increased from £15 to £28.45? Thank you. Vaida

That could be because you have had a discount on your account that is either expiring or has expired so give Sky a call to see if they will offer you another discount if you agree to a new 24 month contract.