topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5008218#M493689 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4411461">@LHMellor</a>&nbsp;Light state does say the internet connection is down. About the lights below, and also the service checker but info will be vague if fault is unknown.</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Mon, 09 Jun 2025 11:46:18 GMT JimM1 2025-06-09T11:46:18Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5008180#M493677 <P>No internet.</P><P>Have done all of the remedy work such as restarting router, unplugging, resetting etc etc but cannot get any device to connect.</P><P>Sky diagnostics say everything is fine but it obviously isn't.&nbsp; Power light green, internet no light, WiFi green, voice orange</P> Mon, 09 Jun 2025 11:00:33 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5008180#M493677 LHMellor 2025-06-09T11:00:33Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5008218#M493689 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4411461">@LHMellor</a>&nbsp;Light state does say the internet connection is down. About the lights below, and also the service checker but info will be vague if fault is unknown.</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Mon, 09 Jun 2025 11:46:18 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5008218#M493689 JimM1 2025-06-09T11:46:18Z