topic Broadband Contract upgrade in Broadband

Broadband Contract upgrade

ChShafaq — Sun, 08 Jun 2025 22:22:17 GMT

full fibre is now availablein my area, i want to confirm if I cancel during the first 14 days, will I incur cancellation charges or not

Re: Broadband Contract upgrade

JimM1 — Sun, 08 Jun 2025 22:30:05 GMT

@ChShafaq Are you already a customer with a sky contract?

Charges for ending your Sky contract early | Sky Help | Sky.com | Sky Help | Sky.com

Your Sky Contract | Sky Help | Sky.com | Sky Help | Sky.com

Re: Broadband Contract upgrade

Chrisee — Mon, 09 Jun 2025 06:00:43 GMT

@ChShafaq in general Sky give you 31 days cooling off period to cancel a contract without charge. However if your line has been converted from full fibre from partial fibre Openreach will not normally re-instate the old copper line so if you cancel your option is to switch to a different ISP using the full,fibre connection. Full fibre is replacing partial fibre as at some point the copper lines are due to be de-commissioned.