topic Re: WiFi dropping in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-dropping/m-p/5007795#M493590 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3293751">@Hpea</a>&nbsp;</P> <P>When it drops do you have wireless devices like phones and tablets still work ?</P> <P>&nbsp;</P> <P>If not then then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 08 Jun 2025 20:50:18 GMT caesarome 2025-06-08T20:50:18Z WiFi dropping https://helpforum.sky.com/t5/Broadband/WiFi-dropping/m-p/5007680#M493557 <P>My WiFi is constantly dropping my sky glass never working but sky saying no issues&nbsp;</P> Sun, 08 Jun 2025 18:52:26 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping/m-p/5007680#M493557 Hpea 2025-06-08T18:52:26Z Re: WiFi dropping https://helpforum.sky.com/t5/Broadband/WiFi-dropping/m-p/5007795#M493590 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3293751">@Hpea</a>&nbsp;</P> <P>When it drops do you have wireless devices like phones and tablets still work ?</P> <P>&nbsp;</P> <P>If not then then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 08 Jun 2025 20:50:18 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping/m-p/5007795#M493590 caesarome 2025-06-08T20:50:18Z