topic Re: Eufy ring bell in Broadband

Eufy ring bell

Lizbeano_ — Sat, 07 Jun 2025 15:22:58 GMT

Apparently I need my broadband to be 2.4ghz so my doorbell will work!!

Re: Eufy ring bell

JimM1 — Sat, 07 Jun 2025 15:39:37 GMT

@Lizbeano_ See the Tips link above on the top off the page!

Re: Eufy ring bell

Lizbeano_ — Sat, 07 Jun 2025 16:16:36 GMT

Thank you I tried using the info, don't seem to have the option to untick synchronise 2.4 and 5ghz. Once I have logged into 192etc. Might have to call sky

Re: Eufy ring bell

JimM1 — Sat, 07 Jun 2025 16:24:38 GMT

@Lizbeano_ What hub do you have?

Re: Eufy ring bell

Lizbeano_ — Sat, 07 Jun 2025 16:44:54 GMT

Sky q. Hub

Re: Eufy ring bell

JimM1 — Sat, 07 Jun 2025 16:50:50 GMT

@Lizbeano_ Then as advised the link in the tips applies from above!

Re: Eufy ring bell

Lizbeano_ — Sat, 07 Jun 2025 17:08:18 GMT

Thank you, I'm not the most technical

Person, I will try again, but this time on my computer and not my iPhone, the option to untick is definitely not there, son looked as well. 😀

Re: Eufy ring bell

Lizbeano_ — Sat, 07 Jun 2025 18:16:18 GMT

Looking at the same options on my computer as phone

wireless network

Wireless access point

wireless station access list (saying. Set up access list)

and

security optionss

none of the above have the option to sync /split 2.4 or 5ghz

I am missing something I know it. Tried everting to find this option

Re: Eufy ring bell

JimM1 — Sat, 07 Jun 2025 18:57:57 GMT

@Lizbeano_ If you have a Sky Q hub, then you have the ability to name the 2.4ghz or the 5Ghz bands different

In the WAP wireless access point there is a box that says synchronise, uncheck the blue tick box for it to NOT have them together, go change the 5G band and add _5G to the back off the name save and apply the changes, reboot the hub and you will see both names as example jimsky and jimsky_5G

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610